FlagMii^®EML is employed by emergency responders worldwide to acquire in few seconds the location of the caller. Control Rooms use the live video stream to better assess the incident and to provide life-saving instructions. Silent calls and deaf people support ensure the best effectiveness in call management and dispatch.

In Public Safety Answering Points (PSAPs), FlagMii^®EML operates as a common assessment layer and allows separate Control Rooms to share incidents and to perform a multi-disciplinary case management. The case is available on the cloud to each Body which is involved in the emergency. This is particularly effective in multi-level scenarios (Primary / Secondary PSAPs).

Civil Protection and Homeland Security services employ FlagMii^®EML to locate incidents, to track patrols and teams and to broadcast live video streams from disaster scenes and operation areas. Multiple participants can join the session and share information, this is crucial when consultants and technicians must be involved remotely.

FlagMii^®EML features allow Logistic, Utility and Energy companies to better manage their workforce and plants. Field engineers and repairmen can send live video of a system breakdown, while the operation centre forwards diagrams and guides as attachments. Remote workforce can be located and tracked while travelling, for safety and logistic purpose.