SMS locator, video and mobile emergency - FlagMii EML

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LOCATE CALLERS AND TEAMS IN SECONDS

FlagMii®EML automatic location retrieval works with every smartphone, it’s SMS based and includes tracking function for multiple targets.

LIVE VIDEO FOR SITUATIONAL AWARENESS

Use the live video transmission from the caller's smartphone or from rescuer and operator devices to watch the incident scene and give focused instructions.

SUPPORTING DEAF PEOPLE AND SILENT CALLS

Fulfill the international guidelines for emergency services by supporting impaired people. Take care of callers under threat using the silent call feature.

REAL-TIME TRANSLATION

With the FlagMii®EML embedded translation and natural language processing engine, operators can give support to foreign callers and tourists.

See FlagMii® EML in action!

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FlagMii® EML

FEATURES

SMS-based location
Real-time tracker
Live video from incident scene
Videoconference and consulting
Chat and attachments
FlagMii EML FEATURES
Simultaneous translation
Custom and 3rd party assessment protocols
Support for multiple (unlimited) sessions
Integration with CADs and other platforms

Platform overview

Are you in a hurry? Check out our summary of all FlagMii® EML benefits!

Proven effectiveness

Customer perspective: choking rescue using FlagMii® EML video features in Italy.
Using FlagMii® EML live video features during choking rescue

Read the story of Patrick, the 2-year-old boy saved by Italian emergency service 118 thanks to FlagMii®EML’s live video stream. The emergency service responder was able to remotely guide Patrick’s father in the resuscitation manoeuvres.

Best practice: supporting Italian emergency number for deaf people
DEAF

In Italy, the emergency service has set up a reference number for deaf citizens and FlagMii®EML has been selected to fine-tune the service, thanks to its ability to establish an effective communication channel in all situations where the common voice call is impossible.

Fields of application

Emergency and Rescue

Emergency and Rescue

FlagMii®EML is employed by emergency responders worldwide to acquire in few seconds the location of the caller. Control Rooms use the live video stream to better assess the incident and to provide life-saving instructions. Silent calls and deaf people support ensure the best effectiveness in call management and dispatch.

Public Safety Interoperability

Public Safety Interoperability

In Public Safety Answering Points (PSAPs), FlagMii®EML operates as a common assessment layer and allows separate Control Rooms to share incidents and to perform a multi-disciplinary case management. The case is available on the cloud to each Body which is involved in the emergency. This is particularly effective in multi-level scenarios (Primary / Secondary PSAPs).

Civil Protection

Civil Protection

Civil Protection and Homeland Security services employ FlagMii®EML to locate incidents, to track patrols and teams and to broadcast live video streams from disaster scenes and operation areas. Multiple participants can join the session and share information, this is crucial when consultants and technicians must be involved remotely.

Logistics and Utilities

Logistics and Utilities

FlagMii®EML features allow Logistic, Utility and Energy companies to better manage their workforce and plants. Field engineers and repairmen can send live video of a system breakdown, while the operation centre forwards diagrams and guides as attachments. Remote workforce can be located and tracked while travelling, for safety and logistic purpose.

Technology

Cloud based solution
Works with any device
No preinstalled app on the phone
Integrate GIS
tecnologies
AML support
Multi-technology geolocation
Accuracy meter and online/offline detector

Bank-level security

FlagMii®EML
security is the same of end-to-end bank transactions
SSL encryption for maximum data protection
Certified:
ISO/IEC 27001:2013
ISO/IEC 27017:2015
ISO/IEC 27018:2019